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Terms & Conditions

Terms and Conditions 

We thrive to please everyone. We are all crafters and our main goal is to enjoy crafting and get excited for new items! Please read how things work at Swedish House Crafts. 

Who can order

Only individuals/consumers may order products from this shop and must be authorised or over 18 years old to make purchase online. 

Prices and VAT

All displayed prices includes VAT and payable in UK Pounds Sterling. Prices are set to minimum attempting to make crafting items affordable to everyone. Prices are subject to change periodically.  

Descriptions and Specifications 

Swedish House Crafts tries to describe and illustrate its products as accurately as possible, but there may be minor deviations to these descriptions and illustrations caused by digital diffusions depending on your screen, such as colours of products. Swedish House Crafts also reserve the right to amend specifications without prior notice. Whilst Swedish House Crafts makes every effort to describe the content and make up of all products, due to space restrictions, it may not be able to include all details and it, therefore, strongly recommends that you read and understand the instructions and labels of each product before use, taking care to understand risks and warnings. 

Method of Payment

We accept Paypal and all major credit cards. Payments should be made at the end of check out through a very secured payment process. 

We also accept manual payment, only bank transfer. All required information will be emailed after checkout to the buyer email that was entered during the checkout process.

Minimum Order Value

The minimum order value Swedish House Crafts can accept is £5 exclusive shipping. You cannot complete a purchase for less than £5 per purchase time. 

Shipping and Delivery Dates

Shipping rates are as low as possible. We offer 2 shipping methods, Standard with Royal Mail, no track, no sign. The second one is Signed were you can tack it. We also offer FREE signed shipping on all purchases over £50 (worth max. £22 of discount).

Please check the Delivery Information page for more details.

Risk and Title 

Risk and ownership of products shall pass to you on delivery. Please read carefully safety instruction before use. 

Cancellation and Return 

If you wish to cancel and/or return, Swedish House Crafts will reimburse to you the price you paid but not the shipping cost unless the items are defect. Doing it the right way, you must notify Swedish House Crafts in writing (can be by email) soonest possible and no later than the fourteenth day following receipt of the products that you are cancelling the contract. It is a term of your contract with Swedish House Crafts that, in the event of such cancellation, you will promptly return the products to us in a packed (not opened) and unused condition and you will be responsible for the cost of such return. Refund will be made when: 

1. we receive back the items with a note written by you explaining why you wish to cancel (in case of a defect issues are involved),

2. when items are checked in unopened and unused condition and no later than 10 working days.

Creating an Account with Us

We encourage you to create an account to save all your orders and follow up with your purchases. 

We strictly follow the Privacy Policy to make sure everyone's information is safe.

Guarantee

Swedish House Crafts provides guarantee on all products quality. They are all handpicked by an experienced crafter. If you have any quality issues, please contact us and let us know. We highly appreciate your opinion as you are an important member of our House.

For more information, please download our Terms and Conditions in PDF format file.